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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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May 2, 2024

5  out of  5 rating by Gloria
"Thank you Christine for your patience with an old woman. You have great customer service"
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Marcia Roberts

March 16, 2024

3  out of  5 rating by Marcia Roberts
"Car insurance is to expensive and they don't carry good insurance on mobile homes"
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Joe covarrubia

May 9, 2023

5  out of  5 rating by Joe covarrubia
"She was very professional. She answered every question I had for her and tried to find me a better rate for my insurance."
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Christina Davis

January 10, 2023

5  out of  5 rating by Christina Davis
"Worked out an insurance plan that was a better solution for me. Couldn’t have asked for any better customer service/care."
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Pam Wood

January 9, 2023

5  out of  5 rating by Pam Wood
"State Farm has always been very helpful and kind to me over the years. I'm 67 years old and have had State Farm from the beginning. So that should tell you that I appreciate them. Keep doing a good job! Thanks"
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James Rogers

January 4, 2023

5  out of  5 rating by James Rogers
"Nice staff great customer service"
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April 12, 2022

5  out of  5 rating by alumprod
"friendliest insurance office, great experience"
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Austin Williams

September 3, 2021

2  out of  5 rating by Austin Williams
"she is great. her employees tend to suck. i called to cancel as i got a much greater deal on insurance than state farm can offer and the guy said okay rudely and hung up. so im probably going to have to get back in contact to make sure it happens."
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Robin Conquest

March 15, 2021

5  out of  5 rating by Robin Conquest
"She has been my agents and I started driving. I have never had a problem with them taking care of anything"
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gary fruchtenicht

January 15, 2021

5  out of  5 rating by gary fruchtenicht
"The nicest people you'll ever want meet."
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Judy McGarvey

March 5, 2020

4  out of  5 rating by Judy McGarvey
"Very helpful."
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Tammy Gregory

July 25, 2019

5  out of  5 rating by Tammy Gregory
"I had some damage done to my Camaro Scott and Jeff really took great care of me. Scott went out his way to call claims with me I was so upset and had no idea of what to do. They both kept me calm and help me through the entire process even called the rental place for me to trade the rental because I was not happy how small it was the entire staff at this office treats you like family. I even received calls to check on my car and myself they all go above and beyond to be there fo their clients I recommend all my friends and family to call Scott or Jeff"
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Linda Peniston

July 25, 2019

3  out of  5 rating by Linda Peniston
"I have been with State Farm for 20+ years and have been satisfied until this week. My car would not start and I had to use the Road Side service. State Farm goes thru Troy's wrecker which js HORRIBLE. Naomi, please take the time to read the reviews from Troy's. Customers have expressed their concerns with no response from you guys. I experienced a horrible day with them this week. I called Jeff who could not really solve any problems. I finally called another wrecker Service and paid for it. Yes, i know i can be reimbursed but what if i didnt have the funds. Maybe the company needs to think about who their name is associated with. We are only offered one company if we want them to pay"
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May 8, 2019

5  out of  5 rating by Scott
"I feel like family here. I couldn’t be more at home when I’m in this establishment. Naomi and the crew are incredible people :)"
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Delores Sisson

April 26, 2019

5  out of  5 rating by Delores Sisson
"State Farm has been good to me"
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Daryl Hibbs

April 16, 2018

5  out of  5 rating by Daryl Hibbs
"Naomi is an excellent agent and is very responsive to the needs of her customers. GREAT LADY!!!!"
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Rachel Edmondson

February 3, 2018

5  out of  5 rating by Rachel Edmondson
"Professional and great communication"
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Alan Craddock

August 23, 2017

1  out of  5 rating by Alan Craddock
"Worst agent ive ever been with far from customer satisfaction. Lost files and incorrect files nothing but problems. Very unprofessional. Makes me rethink state farm there self for still supporting this agent."
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mams graham

August 14, 2017

5  out of  5 rating by mams graham
"I have had insurance with Naomi for over twenty years and I must say they are the best in the business!! Our life insurance car insurance home owners and even renters when i rented, they provide fast quality service and plenty of extras along with the kindness of going above an beyond what you pay for!! I f you are looking for reliable trustworthy insurance and agent then Naomi Stevens is the place. One last note I live in California now not kentucky and still have my insurance with her as well!"